Ruff Start Contact Information (FRC)

Whether you are a new foster, or a recurring foster, here is some important contact information on who to call for any questions you may have during your fostering journey!

Foster coordinator

• General – foster@ruffstartrescue.org

Foster manager

• Amber Wiesender – amber.wiesender@ruffstartrescue.org
• Steffani Saniti – steffani.saniti@ruffstartrescue.org

Foster Medical Manager

• Erica Jusczak – erica.jusczak@ruffstartrescue.org

Application Manager

• Madelyn Markulics – madelyn.markulics@ruffstartrescue.org
• Caroleann Refshaw – caroleann.refshaw@ruffstartrescue.org
• General: applications@ruffstartrescue.org

Emergency

For emergencies that happen 6 am – 6 pm M-F, email the Foster Medical Manager: erica.jusczak@ruffstartrescue.org and vetting@ruffstartresuce.org with “URGENT” in the subject line.

after hours Emergency

For emergencies outside of business hours (6 pm – 6 am M-F and weekends) call vetting at 763-334-5241.

Not sure if it’s an emergency?

View this document: Medical Emergency Levels

general vetting questions

• Vetting that is due, scheduling appointments, preventatives, vaccinations, spay/neuter, microchip, heartworm treatment, non-emergency medical concerns.

Email: erica.jusczak@ruffstartrescue.org

Ruff Start Rescue Office: 12526 319th Ave, Princeton, MN 55371

Monday – Friday, 9:00 am – 5:00 pm

Pick up what you need anytime during office hours. To find out what is available, email your Foster Manager.

Outside office hours:

Email your Foster Manager for supplies to be left in the bin outside for pick-up.

Supply houses

There are supply houses located around the state. Identify the one closest to you from the map shown below.

• How to use Supply Homes
• Supply Homes Map
• Current Supply Homes

Reach out to the contact person via their preferred method of contact to find out if they have what you need and arrange pick up. If specialty items are needed, email your Foster Manager.

Specific to you or your foster

Such as:

• Best set-up for your foster
• Readiness for adoption
• Adopter requirements
• Help pick your next foster
• Ideas for dealing with quirky foster behavior
• Help socializing your foster
• Where to find information

Email: Your Foster Manager

general advice

Such as:

• Recommendations of products or services
• Home set-up questions
• General questions about foster process and expectations
• Celebrating successes
• General support

Post on the Facebook Foster/Volunteer page here or reach out to your Foster Manager.

• Please review the Facebook Group Guidelines here.

Serious behavior concerns

Such as:

• Aggression
• Severe separation anxiety
• Resource guarding
• Stranger danger

Email your Foster Manager for guidance and to see if a consultation with a paid trainer is warranted.

minor behavior concerns

Such as:

• Potty training
• Leash walking
• Crate training
• Introducing dogs
• Litter box training

Email Volunteer Trainer email group with description of the issue. Copy your Foster Manager. volunteertrainers@ruffstartrescue.org.

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To have your foster’s bio updated, fill out the Animal Bio Google Form found here, or email petprofile@ruffstartrescue.org.

Here are some tips on how to capture great photos of your foster!

• How to photograph your foster: Video
• Tips on taking good cell phone photos

You can request assistance from one of our Photographer Coordinator, Tammy, by emailing tammy.culligan@ruffstartrescue.org. Tammy will work with the Volunteer Photographers and the Foster to find a date/time that works for you.

applications and the adoption process

Such as:

• Advice or help finding a good fit for your foster
• Specific question about an application
• Advice on how to proceed with an applicant
• Next steps for adoption
• Unique situations with your applicant or adoption process

Email the Application Manager that sent you the app, or email applications@ruffstartrescue.org if it is a general or time-sensitive, after-hours question.