Stay up to date with the latest Ruff Start happenings!
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Whether you are a new foster, or a recurring foster, here is some important contact information on who to call for any questions you may have during your fostering journey!
Main Points of Contact
Please note: Foster Managers, Foster Medical Managers, and Application Managers will respond to emails during business hours. (8:00 am – 5:00 pm, Monday – Friday). Please allow 24 hours for a response to non-emergencies.
For non-medical emergencies outside of business hours, email placement@ruffstartrescue.org with the subject line “URGENT”. This email is monitored over holidays and weekends.
Foster Manager Support Team
Foster Medical Manager & Vetting Team
We have a Foster Medical Manager and full vetting team that you will talk to for all things vetting (appointments, sick, injuries, vaccines, etc.)
Foster coordinator
Application Manager
Medical
Emergency
For emergencies that happen 6 am – 6 pm M-F, email vetting@ruffstartresuce.org with “URGENT” in the subject line.
after hours Emergency
For emergencies outside of business hours (6 pm – 6 am M-F and weekends) call vetting at 763-334-5241.
Not sure if it’s an emergency?
View this document: Medical Emergency Levels
general vetting questions
Email: vetting@ruffstartrescue.org
Supplies
Ruff Start Rescue Office: 12526 319th Ave, Princeton, MN 55371
Monday – Friday, 9:00 am – 5:00 pm
Pick up what you need anytime during office hours. To find out what is available, email placement@ruffstartrescue.org.
Outside office hours:
Email placement@ruffstartrescue.org for supplies to be left in the bin outside for pick-up.
Supply houses
There are supply houses located around the state.
Reach out to the contact person via their preferred method of contact to find out if they have what you need and arrange pick up. If specialty items are needed, email placement@ruffstartrescue.org.
Advice
Specific to you or your foster
Such as:
Email: placement@ruffstartrescue.org
general advice
Such as:
Post on the Facebook Foster/Volunteer page here or reach out to placement@ruffstartrescue.org.
Behavior
Serious behavior concerns
Such as:
Email placement@ruffstartrescue.org for guidance and to see if a consultation with a paid trainer is warranted.
minor behavior concerns
Such as:
Email Volunteer Trainer email group with description of the issue: volunteertrainers@ruffstartrescue.org.
Apps
applications and the adoption process
Such as:
Email the Application Manager that sent you the app, or email applications@ruffstartrescue.org if it is a general or time-sensitive, after-hours question.