Expanding to Meet the Growing Need

By Mary Christine Kane

The animals need us. That’s why we’ve broken ground on the next chapter for Ruff Start Rescue.

We are expanding by nearly 3,000 square feet to add veterinary equipment, community spaces, animal care rooms and much more. We are growing so we can be there for animals like:

  • Fish, the kitten surrendered with a fishhook lodged in her lip.
  • a sweet senior Chihuahua with cataracts and missing teeth found wandering alone in the city.
  • the scared and under-socialized beagles we welcomed after being rescued from an animal testing facility.

Unfortunately, the daily need from animals just like these is only increasing. We are taking in 10 or more animals daily, and there are many more still waiting for help. Our expansion is an investment in our long-term impact, strengthening our ability to care for animals who need us now and in the years ahead.

We have raised $424,295 toward the project so far, but need your support to reach our goal of $1,000,000.

With your support, here’s what the future of Ruff Start looks like:

More animals served and lives saved. Because sometimes the hurdle to helping more animals is simply space, increasing our footprint will help us serve hundreds more companion animals annually. We will be increasing access to care for both rescue and community animals served by our wellness clinics.

Our office will have more exam rooms and recovery spaces, as well as a new meet and greet area for adopters. For our heartworm positive dogs undergoing treatment, there will be a healing room, helping us save more lives from this fatal disease.

Improved quality of care. By adding advanced medical equipment, such as X-ray and ultrasound machines, we will be able to provide more accurate treatment quickly. Bringing these capabilities in house will also reduce costly outsourcing, allowing us to stretch our funding.

A bigger impact on overpopulation. To further our commitment of ending the cycle of overpopulation, we anticipate 50% more spay/neuter surgeries with our increased capacity.

Reduced stress and improved operations for office cats. Our in-house cats are getting a new cat wing, which will house catios and three new rooms. The extra roaming areas will keep more cats out of cages, while allowing easy access for caretakers. A newly dedicated feline food prep and supply area called The Whisker Café will help caretakers efficiently prepare meals, medication, and supplies, to keep office cats healthy and thriving. We expect these upgrades will help shorten the time cats spend waiting for adoption.

Increased support for community and volunteers. The power of Ruff Start is its volunteers. Our future building includes improved volunteer amenities and a conference room for training and gathering, called the Knowledge Nook. It’s also a place where we can host educational programs, which is key to animal welfare and advocacy. It will give staff, volunteers, and supporters a place to come together, build skills, and strengthen our collective impact. We’ll be expanding parking as well. Our office, which is already bustling, will be even busier given our expanded reach – more parking will be essential.

Help us reach the finish line

We are excited about the coming changes and the bigger impact we’ll make on animal welfare, but we need your help. With your support, we can fully realize our vision. We welcome your donation in any amount and also appreciate donations of time and materials.

We imagine a future where every companion animal has a loving home. Until then, we plan to be a safe haven for those who need us. We hope you join us.

The People of Ruff Start Rescue

Meet Crystal Bowen 

Crystal with first foster, Dotty.

Crystal joined the Ruff Start Rescue team in October 2025 as the Director of Advancement. She’s spent her career building donor relationships, securing major gifts, leading strategies, and helping organizations such as Palmer College of Chiropractic and the YMCA grow their support. At Ruff Start Rescue, Crystal gets to combine her professional experience with something she deeply cares about, helping animals. Her work focuses on building relationships with donors, growing organizational support, and creating opportunities for more animals to find safe, loving homes.

In her free time, you’ll usually find her (and her dog, Buddy) outdoors- kayaking, hiking, enjoying nature, or cheering on her Minnesota sports teams (even when they make it tough to be a fan most years).

In this interview, volunteer Mary Christine Kane talks with Crystal about her experience in animal rescue and her work at Ruff Start.

HOW DID YOU GET INVOLVED WITH ANIMAL RESCUE?

My passion took off when I adopted my dog, Buddy, five years ago from Coco’s Heart Rescue. That was my introduction to animal rescue in Minnesota.

Then I lived in Iowa for a few years and I started volunteering and fostering dogs for the rescue Tails in Transit who primarily transports dogs from Texas to Iowa. What started as “just fostering once because this dog had a deadline” quickly turned into eight foster dogs in a single year.

I fell in love with the process- watching nervous dogs decompress, seeing their personalities come out, and helping them find the right home. Being able to use my professional skills to help even more animals makes my role especially meaningful.

tELL ME MORE ABOUT HOW BUDDY WAS A CATALYST FOR YOUR CAREER CHANGE.

Rescuing Buddy totally shifted my perspective on animal rescue and the positive impact that an animal can have. Through him, I saw firsthand the impact of compassion, advocacy, and second chances. And not just on animals, but on people too. Buddy and the fosters I’ve cared for over the past couple of years made me realize I wanted my work to reflect those values, which ultimately led me to my career change and here I am at Ruff Start!

WHAT DOES A TYPICAL WORK DAY LOOK LIKE FOR YOU?

One of the things I love the most about advancement work is that no two days are ever the same.

On any given day I could meet with a donor, help with a Facebook Live session or other social media content, attend a Ruff Start event, or connect with the advancement team to plan new ways to engage and cultivate supporters.

Crystal with her rescue dog, Buddy.

If I’m really lucky, my day might also include my personal favorite part of the job- sitting on the floor giving love to whatever rescue dog is visiting the office that day.

Crystal with colleague, Kendra, at a Timberwolves initiative.
what is your favorite thing about working for ruff start?

By far, the incredible community. Everyone is so welcoming, supportive, and so deeply passionate about the mission. I’m continually inspired by our volunteers, fosters, and community members. Their commitment and compassion are truly what make this work possible.

There’s a sense of pride across the organization, and it’s clear that people love the roles they play in helping animals and the community.

Besides Buddy, what’s an animal rescue story that impacted you?

One of my earliest animal rescue memories was our family dog growing up, Sparky. He was a spunky little mutt who showed up one day as a stray in the alley behind our house. We did everything we could to try to find his owners, but no one came forward. He had signs of neglect, and after about a week of my brother and I begging our mom to let us keep him, she finally caved.

I had grown up with my grandparents always having dogs, but Sparky was our first family dog. He quickly became part of everything we did- tagging along on weekend hockey and basketball tournaments, hotel trips, and family adventures.

Sparky was the best dog we could have asked for. When he passed away from a sudden cancer while I was in college, our family was heartbroken. Losing him was incredibly hard, but he’s also a big part of the reason I’ve always had such a soft spot for animals. He showed me early on just how special the bond between people and pets can be, and why giving animals a second chance matters so much.

What animal-themed item is sitting on your desk right now?

I have a little sign that reads “I work hard so my dog can have a better life.” But maybe one of these days he’ll decide he’d like to help out a little!

What’s the best way to support animal rescues or shelters?

I suggest getting involved in whatever way you are able to. Even if you think you can’t make a big difference, you absolutely can. There are so many ways to make an impact, and every bit of support matters. We couldn’t do the work we do without the support of our volunteers, fosters, donors, and community. If making a large donation isn’t possible, maybe it’s giving a small amount monthly. Maybe it’s volunteering your time, fostering an animal, or even connecting the rescue with someone in your network who could help. One of the things I love most about my role is getting to connect passionate people with opportunities to give back in ways that feel meaningful and sustainable for them.

Want to get involved with Ruff Start Rescue? Learn more about volunteering, fostering, adopting or donating to Ruff Start. Or visit our careers page to learn about job opportunities.

BTS: Ruff Start Rescue Transport

Lone Star to North Star Rescue® Relief Program: Behind the Scenes of a Ruff Start Rescue Transport

Every Lone Star to North Star Rescue Relief journey begins with a ride.

Transport days are some of the most important moments in rescue. They connect animals leaving overcrowded shelters in Texas with the safety and care waiting for them at Ruff Start Rescue. Dedicated volunteers, careful planning, and many miles on the road all come together to give these animals a fresh start.

This video offers a behind-the-scenes look at one of those journeys. From loading up to hitting the road, it highlights the teamwork and commitment that make each transport possible.

Take a moment to watch the video and see how lives change one mile at a time!

The People of Ruff Start Rescue

Meet Dr. Jeremy Riddle

The People of Ruff Start Rescue

Dr. Jeremy Riddle is Ruff Start Rescue’s medical director. He grew up in Moorhead, MN, and attended veterinary school at Iowa State University. After graduating, he worked as a vet for four years before moving to Princeton in 2004 to start his own practice. It was there that he began helping Ruff Start Rescue and eventually joined the team as a part-time employee in 2018. He has since sold his practice but continues his work with Ruff Start, helping give animals in need a healthy start for their new lives.

We asked Dr. Riddle to tell us more about his experience with rescue and Ruff Start in this interview with volunteer Mary Christine Kane.

What is a day in your life like?

My job varies from week to week, but often involves performing wellness exams and seeing sick or injured animals, writing medical protocols, consulting on bloodwork and lab testing, and treating heartworm disease in our dogs who are transported from southern states. I do whatever I can to help the vetting department save money so that we can help more animals in need. 

What’s the best part about rescue work?

Being able to actually make a difference for pets who need someone to do what’s best for them — not just what an owner wants, even if it’s not in the pet’s best interest. It’s rewarding to be able to do just that at Ruff Start.

How do animals inspire you? 

Their motivations are pretty simple. They’re straight with you. Even though they have their individual temperaments and personalities, they just want the basics in life without too many complex twists to what makes them tick. They want to feel safe, to live without pain or discomfort, to have enough food and water, to be loved.

What’s the best way to support animal rescues or shelters? 

Financial donations are always needed, and donations of time and space are extremely helpful too. If you have extra room in your home, we always have many more animals in need than there are places for them to go. If you decide to foster, take the cases you can do the most good with, not the ones that look the most fun or get the most attention but may not fit your lifestyle. If you can’t make needed appointments or keep to treatment plans and medication schedules at home then please take a different case and let someone who does have the free time take the tougher cases. We still have plenty of fosters who need you and will be a better fit for your lifestyle.

Have you ever adopted an animal you were fostering? 

I have a “foster fail” right now. “Glitter” is a blind, epileptic pit bull. I brought him home to get his epilepsy under control, and my daughter fell in love with him. She isn’t really a dog person, but Glitter won her over. So now he is home. 

What are some of the biggest challenges facing rescues today? 

Skyrocketing costs of medications, veterinary care, and lab fees are a challenge for the whole industry and are hitting owners and rescues alike. This means more owner surrenders, and our care dollars don’t go as far as they used to. Your donations of time and money are always needed and appreciated. They make a difference in the lives of all the animals we are trying to help.

The Story of Harlow

She survived nine days alone in an empty house. 

By the time help arrived, Harlow was a ghost of a puppy, ribs sharp beneath her skin, fur stained from lying in her own waste, toes splayed from being confined for so long she could barely move. She was starving, dehydrated, terrified… and the moment a human reached for her, she wagged her tail.

Her family moved out and left her behind. No food. No water. No chance of getting out.
At just five to six months old, she weighs barely 18 pounds, nearly half of what a healthy pup her age should weigh. She can’t simply be fed a big meal; her little body needs slow, careful refeeding so her organs won’t shut down. This kind of neglect doesn’t just damage the body; it teaches animals that love is uncertain and people don’t stay.
But somehow, Harlow still believes in people.
Now safe in a temporary foster home, she follows her caretaker from room to room, terrified of being left again. She cries when someone walks away, settles into laps every chance she gets, and curls up tightly, seeking comfort and safety. She’s gentle, affectionate, curious, and slowly learning that food comes regularly, toys are safe to play with, and affection doesn’t disappear.
She’s still healing. She needs ongoing medical monitoring, multiple small meals daily, bloodwork, vaccines, and eventually spay surgery once her body stabilizes. But what she needs most is time, stability, and people who won’t leave her behind again.

And that’s where you come in.

Helping Harlow isn’t just about pulling a dog from a shelter, it’s about rebuilding a life that should’ve never been broken. Your donation today provides medical care and refeeding support for starved animals, gives abandoned pets safe foster homes instead of shelter kennels, helps neglected animals learn trust, routine, and security, and turns trauma into second chances.

This is what More Than Rescue looks like.

It’s not just saving a life. It’s rewriting a story. Because rescue doesn’t end when we save them. That’s just where it begins. Thanks to an $80,000 match, every dollar you give today goes twice as far for animals like Harlow.

The Story of Anne Bonney

On Monday night, as we were closing our doors, a woman rushed in holding a tiny kitten so sick we couldn’t even see her eyes. Where sight should have been, there was only swollen, bright red tissue. She was barely 1.6 pounds, weak, sneezing, and burning with infection. And yet, the moment she was touched, she purred.
Because of supporters like you, this little fighter, now named Anne Bonney, finally found help.
Found alone on a gravel road in Milaca, her finder had exhausted every resource they could think of to get her help, but she still urgently needed care. By the time she reached us, her eyes were so severely infected that we still cannot be sure they can be saved. Even if they are, she may never see.
But Anne Bonney does not seem to know she is sick.
She climbs onto her foster’s shoulder like the fearless pirate she is named for, purring nonstop and soaking up every bit of love. She refuses to give up, and that resilience is exactly why your support matters.
Today, on Give to the Max Day, your generosity provides the veterinary care she depends on. You make her medications, diagnostics, and ongoing treatment possible. You give her a chance at comfort, healing, and a future she almost lost.
She walked through our doors on the brink. Your gift can help her walk into the future she deserves. Thank you for giving hope to animals who have nowhere else to turn.

Give to the Max with Holiday Gifts

It’s Give to the Max Day in Minnesota – the biggest nonprofit giving day of the year. If you’d like to make a meaningful contribution while supporting the Ruff Start Rescue mission, consider doing your holiday shopping at the Ruff Start Store. Every purchase helps us rescue, heal, and rehome animals in need.

Here are some gift ideas for the animal lovers in your life:

1. Shirts & Sweatshirts

Cozy styles in fun colors with sayings like “Easily distracted by cats” and “Tell your dog I said hey.”

2. Baby & Youth Apparel

Nothing’s cuter than a onesie that says “Born to rescue.”

3. Accessories

Mugs, calendars, and trucker hats – perfect stocking stuffers!

4. Pet Accessories

Toys and treats for the furry friends on your list.

5. Gift Cards

We don’t recommend giving pets as presents, but a gift card is a thoughtful option for someone considering adoption or shopping for Ruff Start swag and pet gear.

5. Animal Care Fund Donation

Give the gift of health. Your donation supports veterinary care for animals in need, and is sure to bring on the purrs. Any amount makes a difference.

Your generosity ensures we can continue our critical work to rescue stray, neglected,
abandoned, and surrendered animals in need, getting them healthy, and placing them in loving homes.

A Letter from Azure

When I think back to 2010, I remember sending out a simple plea for help. I didn’t have a plan; I just knew one dog needed saving. What happened next was only possible because people like you stepped forward. Your compassion turned one rescue into a community of thousands.
What has carried me through the years are the eyes of the animals who need us. The fear, the uncertainty, and the small glimmer of hope that reminds us why this work matters. They deserve safety and healing, and you help make that possible.
Fifteen years later, that same need is still here. And what gives me strength is knowing this mission is not mine alone. Every foster who opens their home, every volunteer who shows up, every supporter who believes in this work helps carry each life that comes through our doors. You make this work extraordinary.
Because of this community, you help families stay connected with the pets they love, ensure access to affordable care, and remove barriers that stand in the way of safety and stability. This is only the beginning, and it is just one small part of why, together, we are More Than Rescue.
Being More Than Rescue means supporting animals while also uplifting the people and communities who care for them. Since the beginning, more than 31,000 animals have been saved and we have hosted 12 Wellness Clinics that provided vital care to hundreds of pets in need. In the last year alone, we donated 28,000 pounds of food and supplies to families and, on average, took in 12 animals a day. Behind every number is a life you helped heal.

One of those lives is Tad Arthur. When he arrived, he was fragile, afraid, and in pain. With care and time, he grew stronger. His eyes softened. His spirit returned. One day, he found the courage to wag his tail again. Today, he is safe and loved with his family. You made that possible.

Today Only: Your Gift Is Matched

Give to the Max Day shapes what we can do in the year ahead. Thanks to a generous group of supporters, every dollar you give today will be matched, up to $80,000. Your gift will go twice as far for the animals and families who need you.

Your support expands access to pet care, strengthens families, and creates more stories like Tad’s.

Thank you for standing with us, for believing in this mission, and for making hope possible. Because of you, Ruff Start Rescue will always be More Than Rescue.

5 Reasons to Give to the Max 2025

Every wagging tail and happy purr starts with you. On Give to the Max Day — Minnesota’s biggest giving day — your donation to Ruff Start Rescue saves lives.

Here’s five ways your gift makes an immediate impact:

1. Veterinary care for injured or ill animals.

When we are able to bring a dog or cat into our care, we often don’t know their full medical needs. Emergency surgeries and treatments can cost hundreds of dollars. Your gift ensures animals get the care they need for a second chance at a happy, healthy life.

2. Spay and neuter services

Preventing overpopulation is critical to the work we do. Thanks to donors like you, every pet adopted from Ruff Start is spayed or neutered.

  • $100 spays/neuters a cat
  • $150 spays/neuters a dog

3. Supplies for foster families

Your support helps us meet the daily needs of the hundreds of foster animals in our care each month. This allows animals to have a warm, safe placet to sleep each night.

  • $25 feeds a foster pet for a month
  • Other costs include litter, puppy pads, toys, beds and medicine.

4. Animal transport from overcrowded shelters

Along with helping hundreds of animals from our local shelter every month, Ruff Start Rescue also has a program to save lives by bringing animals from crowded rural locations where they have little chance of adoption. Ruff Start Rescue’s committed to helping those in need with the Lone Star to North Star Rescue Relief ® program. You can help fuel the Ruff Start Rescue transport van and related trip costs for animal transports, such as our bimonthly rescue missions to Texas.

5. Education and advocacy

In addition to addressing rescue needs, Ruff Start educates about animal welfare and advocacy to help address roots issues that lead to abandoned and mistreated pets. We have a team of staff and volunteers who visit schools and community events to teach about the importance of spay/neuter, animal safety, pet care, rescue and adoption. Your donation supports this vital outreach.

Every dollar makes a difference. With your help, we can reach our $300,000 giving goal.

An Update on Tinkerbell

Last Give to the Max Day, we introduced you to Tinkerbell. She was seen being thrown from a moving vehicle and left behind by the people who were supposed to love her. She arrived at the impound unable to walk without support, covered in road rash, stitches, and soft-tissue injuries, but even then, her spirit never dimmed.
Thanks to donors like you, Tinkerbell received immediate medical care, a loving foster home, and the chance to heal. And today, we’re thrilled to share where she is now: safe, adored, and thriving with her new family.
Here’s an update from Tinkerbell’s adopter:
“The minute I saw Tinkerbell featured on KSTP-TV about a year ago, I immediately fell in love with her and her beautiful eyes. Her story was heartbreaking as she was wheeled onto the stage with her back legs not working properly. We put yoga mats down at home so she wouldn’t slide, and at first she wouldn’t even play with toys.
My family—and my other rescue dog, Missigirl—fell in love with her warm, loving personality right away. Tinkerbell took her cues from Missigirl. We’ve watched her determination as she learned to climb stairs, walk outside, and even try to run. As she gained strength, we were able to remove some of the mats.
Now she loves being outside with me while I garden. She wobbles along… and sometimes sneaks off to climb the multi-level deck stairs. The first time she made it all the way to the top, I was so proud. Nothing stops her.
She adores going to the groomer, loves her baths and nail trims, enjoys visitors, and makes the funniest, most endearing little sounds.
Tinkerbell is amazing—strong, inspiring, determined. Whether she’s climbing stairs, playing with her favorite toy, or just hanging out with us, her healing continues. We are so glad we have each other.”
Tinkerbell’s transformation, from a dog who couldn’t walk to one who climbs stairs to watch the world from her deck, is only possible because people stepped up when she needed it most.
This Give to the Max Day, your generosity creates more stories like Tinkerbell’s.
💙 More healing.
💙More second chances.
💙More happy endings.
Thanks to a generous donor, we have a $10,000 match this weekend. Donate today and double your impact.
Ruff Start Rescue